This revised second edition text includes updated information on quality standards - TickIt, SPICE and Bootstrap methodology. It includes mini-cases and vignettes plus a case study measuring the benefits of ISO9001 and end of chapter exercises and discussion programmes.
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The development of high-quality software is an issue of great - and growing - importance throughout the software industry. This book aims to introduce software quality in a clear, accessible manner, bridging the gap between software engineering and software management. This book is written in two principle parts. The first part describes the concept of quality and the ways in which it can be applied to software, with descriptions of the techniques employed in software quality assurance, while the second part shows how these techniques can be used and discusses standards. The second part includes a case study of one company's experience of the development of quality issues, from product failure through the introduction of structured systems design methods to consideration of standards accreditation. A final section looks forward to the future of the subject.
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