This text has updated coverage of technology, with an emphasis on technologies that affect business such as telecommuting and communications. Additional coverage has been added on diversity; productivity, safety, and quality; stress and stress management; group dynamics; dealing with troubled employees; and performance appraisal tools. "Contemporary Issues" boxes in each chapter highlight recent supervisory issues in real companies.
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Review:
"My favorite aspects of SUPERVISION are the Part 1-6 Cases and the "You Make the Call" & "What Call Did You Make?" cases, as they promote a lot of informative discussion. I especially appreciate the Supervisory Tips as I think they provide excellent information for my students and their future careers. We covered the text from beginning to end and the material is easily understandable and thought provoking, and the coverage is excellent for this course."
"About this title" may belong to another edition of this title.
- PublisherSouth-Western
- Publication date2000
- ISBN 10 0324072848
- ISBN 13 9780324072846
- BindingPaperback
- Number of pages688