Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Service (Logistics & Distribution management series) - Hardcover

Christopher, Martin

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9780273034155: Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Service (Logistics & Distribution management series)

Hardcover

ISBN 10: 0273034154 ISBN 13: 9780273034155

Publisher: Financial Times Prentice Hall, 1992

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Pitman Publishing Edition.

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From the Back Cover:

Logistics and Supply Chain Management

Creating Value-Adding Networks

Develop and exploit logistics strategies

In today’s highly competitive global marketplace, the pressure on organizations to find new ways to create and deliver value to customers grows ever stronger. There is a growing recognition that it is through logistic efficiency and effective management of the supply chain that the twin goals of cost reduction and service enhancement can be achieved.

Enhanced by diagrams, case-studies and chapter summaries, Logistics and Supply Chain Management looks at the tools, core processes and initiatives to ensure businesses gain and maintain their competitive advantage.

Key topics covered by Logistics and Supply Chain Management include:

� the idea of a service-driven logistics system based upon identified service priorities and a customer base segmented according to service requirements

� the many ways in which logistics can impact on overall return on investment and, ultimately, shareholder value

� logistics performance indicators: the concept of competitive benchmarking and the principles behind the balanced scorecard

� globalization: structuring a global logistics network, outsourcing and the co-ordination of network partners

� the logistics implications of JIT and how developments in information technology have been harnessed to access its power.

New to this edition:

� new chapters on logistics and customer value, integrated logistics and network logistics

� more emphasis on responsiveness, reflecting increased volatility of demand in many markets

� new chapter on managing risk in the supply chain

Responsiveness, reliability and relationships – the basis for successful logistics and supply chain management.

Synopsis:

Of the many changes that have taken place in management thinking since 1980, perhaps the most startling has been the growing recognition of the importance of logistics management. This is increasingly seen as a source of competitive strength - both because of the potential for cost reduction and for the opportunity it provides for capturing market share through enhanced service. This book discusses: the role of logistics in achieving corporate and financial goals; the use of service levels to segment markets - time-based competition; the use of appropriate measures to assess logistics productivity and the measurement of service performance. It provides practical guidance on auditing logistics systems and describes the use of customer surveys, opportunities for lead-time reduction and the principles of JIT. It also examines the opportunities that exist for substituting information for other, more costly, assets such as inventory or work-in-progress. To illustrate these points it uses case studies from a wide range of industries and countries. It is aimed at middle and senior logistics and distribution management in manufacturing in the UK and Europe.

Also postgraduate students of logistics and distribution management and those studying for the professional qualifications of the Institute of Logistics and Distribution Management and Institute of Purchasing and Supply.

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