Working through Conflict: Strategies for Relationships, Groups, and Organizations, 7th Edition

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9780205078431: Working through Conflict: Strategies for Relationships, Groups, and Organizations, 7th Edition
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Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book's emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.

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Review:

Working through Conflict provides an excellent and broad overview of the scholarship on conflict across a range of contexts. It also does a great job of explaining enduring insights about conflict while also discussing emerging trends, such as new communication technologies and conflict. Overall, it serves as an excellent introduction to the conflict literature.

- John P Caughlin, University of Illinois, USA

The eighth edition of Working Through Conflict is clearly the most comprehensive, broad-based text on communication and conflict. With its process focus, new material on media and conflict, updated research, and excellent case studies, it is the textbook that gives readers a foundation for navigating conflict productively and successfully.

-Linda L. Putnam, University of California, Santa Barbara, USA

About the Author:

Joseph P. Folger, Temple University

Marshall Scott Poole, University of Illinois, Urbana-Champaign

Randall K. Stutman, CRA, Inc.

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