IT Systems Management (2nd Edition)

3.53 avg rating
( 17 ratings by Goodreads )
 
9780137025060: IT Systems Management (2nd Edition)

The best-practice guide to managing IT infrastructures–now fully updated!

 

IT Systems Management is an up-to-the-minute guide to maintaining stable, responsive IT production environments. Top IT systems management expert Rich Schiesser illuminates
both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the world’s most complex enterprise IT organizations.

 

This thoroughly updated edition covers every systems management discipline  and all elements of success: people, process, and technology. Schiesser shows how to apply best-practice system management throughout all IT infrastructure environments, from mainframe data centers to web-enabled systems, client/server and mid-range platforms to wireless and VoIP networks. 

 

Schiesser systematically addresses today’s most crucial issues, as well as emerging trends that will transform IT systems management. You’ll find an entirely new chapter on using IT Infrastructure Library (ITIL) effectively, plus new coverage ranging from managing outsourced functions to efficiently delivering “ultra-speed” Internet connections. This edition includes more real-life examples throughout, and new interactive problems designed to give IT professionals even deeper insight. Coverage includes:

 

·  Implementing bullet-proof processes in areas ranging from change management to production acceptance, capacity planning to storage

·  Optimizing the “people” components of IT service delivery, from customer service to executive support

·  Using technology to manage systems more efficiently and effectively

·  Systematically managing performance, availability, and business continuity

·  Reducing the cost and complexity of IT facilities management

·  Taking a more strategic approach to security

 

 

Rich Schiesser founded and owns RWS Enterprises, Inc., a consultancy that specializes in designing and implementing world-class IT infrastructures. His client list has included The Weather Channel, Amazon.com, and DIRECTV. He has led major IT infrastructure organizations at Hughes Aircraft, the City of Los Angeles, and Twentieth Century Fox. For nearly ten years, he managed the primary data center at Northrop Grumman, one of the world’s most advanced computer facilities. A former University of Phoenix faculty member, he has taught IT management at UCLA and California State University, Los Angeles (CSULA).

 

informit.com/ph

 

 

"synopsis" may belong to another edition of this title.

About the Author:

In his service of numerous clients nationwide, infrastructure expert Rich Schiesser combines the experiences of a senior IT executive, professional educator, acclaimed author, and highly regarded consultant.

 

During the past three decades, Rich has headed up major computer centers at firms as diverse as Hughes Aircraft Company, the City of Los Angeles, and Twentieth Century Fox. For nearly 10 years he managed the primary computer center at Northrop Grumman Corporation, considered at the time to be one of the largest and most advanced in the world.

 

For the past several years, Rich has consulted on designing and implementing world-class infrastructures through his company, RWS Enterprises, Inc. Among his numerous clients are The Weather Channel, Emory Air Freight, Amazon.com, DIRECTV, Las Vegas Police, Option One Mortgage, Lionsgate Entertainment, and St. Joseph Health Systems.

 

Rich has also consulted at a variety of colleges, including Corinthian Colleges, Victor Valley College, Pasadena City College, University of Montana, and Kern County College District. He has taught a variety of IT classes at California State University, Los Angeles (CSULA), the University of California at Los Angeles (UCLA), and Phoenix University.

 

In addition to writing the first edition of IT Systems Management, Rich coauthored the best-selling book IT Production Services. He has also written more than 200 articles on IT management for leading trade journals and websites, including InformIT.com.

 

Rich holds a Bachelor of Science degree from Purdue University, a Master of Science degree from the University of Southern California (USC), and has completed graduate work in business administration from UCLA. He and his wife, Ann, live in Southern California, where they contribute time to their two favorite charities, the Olive Crest home for abandoned and abused children and the Legacy One organization for organ transplants.

 

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

International Edition
International Edition

1.

Rich Schiesser
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Paperback Quantity Available: > 20
International Edition
Seller
US_Superfast_Bookstore
(New Castle, DE, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. This is an International Edition Brand New Paperback Same Title Author and Edition as listed. ISBN and Cover design differs. Similar Contents as U.S Edition. Standard Delivery within 6-14 business days ACROSS THE GLOBE. We can ship to PO Box address in US. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" or "For sale in Asia only" or similar restrictions- printed only to discourage students from obtaining an affordable copy. US Court has asserted your right to buy and use International edition. Access code/CD may not provided with these editions. We may ship the books from multiple warehouses across the globe including Asia depending upon the availability of inventory. Printed in English. Customer satisfaction guaranteed. Bookseller Inventory # U_9780137025060

More Information About This Seller | Ask Bookseller a Question

Buy New
11.52
Convert Currency

Add to Basket

Shipping: 2.03
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

2.

Schiesser, Rich
Published by Prentice Hall (2010)
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Hardcover Quantity Available: 8
International Edition
Seller
WFL
(Holtsville, NY, U.S.A.)
Rating
[?]

Book Description Prentice Hall, 2010. Hardcover. Book Condition: New. New ,International edition , softcover ,Same text as US edition , ISBN /Cover may be different , Ready to ship, 5-8 business days worldwide delivery. Bookseller Inventory # INFGYD1F1389

More Information About This Seller | Ask Bookseller a Question

Buy New
11.89
Convert Currency

Add to Basket

Shipping: 3.38
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

3.

Schiesser, Rich
Published by Prentice Hall (2010)
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Hardcover Quantity Available: 5
International Edition
Seller
WFL
(Holtsville, NY, U.S.A.)
Rating
[?]

Book Description Prentice Hall, 2010. Hardcover. Book Condition: New. New ,International edition , softcover ,Same text as US edition , ISBN /Cover may be different , Ready to ship, 5-8 business days worldwide delivery. Bookseller Inventory # INFGYD1G1306

More Information About This Seller | Ask Bookseller a Question

Buy New
11.97
Convert Currency

Add to Basket

Shipping: 3.38
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

4.

International Edition
Published by International Edition
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Paperback Quantity Available: 1
International Edition
Seller
Campustexxts
(Vicksburg, MI, U.S.A.)
Rating
[?]

Book Description International Edition. Paperback. Book Condition: New. International Edition. Very fast shipping. Receive your book in 2-7 business days if you checkout with expedited shipping. We take pride in our customer service, please contact us if you have any questions regarding the listing. Bookseller Inventory # in-us-9780137025060

More Information About This Seller | Ask Bookseller a Question

Buy New
12.50
Convert Currency

Add to Basket

Shipping: 2.88
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

5.

Schiesser, Rich
Published by Prentice Hall
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Softcover Quantity Available: > 20
International Edition
Seller
Sunshine Book Store
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description Prentice Hall. Book Condition: New. 0137025068 This is an International Edition. Brand New, Paperback, Delivery within 6-14 business days, Similar Contents as U.S Edition, ISBN and Cover design may differ, printed in Black & White. Choose Expedited shipping for delivery within 3-8 business days. We do not ship to PO Box, APO , FPO Address. In some instances, subjects such as Management, Accounting, Finance may have different end chapter case studies and exercises. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" and "Content may different from U.S. Edition" - printed only to discourage U.S. students from obtaining an affordable copy. The U.S. Supreme Court has asserted your right to purchase international editions, and ruled on this issue. Access code/CD is not provided with these editions , unless specified. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Bookseller Inventory # HU_9780137025060

More Information About This Seller | Ask Bookseller a Question

Buy New
15.40
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

6.

Schiesser, Rich
Published by Prentice Hall (2010)
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Hardcover Quantity Available: 5
International Edition
Seller
WFL
(Holtsville, NY, U.S.A.)
Rating
[?]

Book Description Prentice Hall, 2010. Hardcover. Book Condition: New. New ,International edition , softcover ,Same text as US edition , ISBN /Cover may be different , Ready to ship, 5-8 business days worldwide delivery. Bookseller Inventory # INFGYC1G513

More Information About This Seller | Ask Bookseller a Question

Buy New
12.06
Convert Currency

Add to Basket

Shipping: 3.38
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

7.

Rich Schiesser
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Paperback Quantity Available: 5
International Edition
Seller
PRIORITY BOOKS
(springfield, VA, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. Softcover Book, New Condition, Fast Shipping. Ready in Stock. 2nd Edition. [Please Read Carefully Before Buying], This Is An International Edition. Printed In Black and White. 600 Pages, Book Cover And ISBN No May Be Different From US Edition. Restricted Sales Disclaimer Wordings Not For Sales In USA And Canada May Be Printed On The Cover Of The Book. Standard Shipping 7-14 Business Days. Expedited Shiping 4-8 Business Days. ***WE DO NOT ENTERTAIN BULK ORDERS.*** The Books May Be Ship From Overseas For Inventory Purpose. Bookseller Inventory # 612649

More Information About This Seller | Ask Bookseller a Question

Buy New
14.24
Convert Currency

Add to Basket

Shipping: 3.06
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

8.

Rich Schiesser
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Paperback Quantity Available: 2
International Edition
Seller
Nick Book House
(fresno, CA, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. New, Softcover International Edition, Printed in Black and White, Only USPS Media mail Shipping ONLY, Different ISBN, Same Content As US edition, Book Cover may be Different, in English Language. Bookseller Inventory # 36849

More Information About This Seller | Ask Bookseller a Question

Buy New
15.07
Convert Currency

Add to Basket

Shipping: 3.06
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

9.

Rich Schiesser
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Softcover Quantity Available: 20
International Edition
Seller
Unique Bookseller
(Delhi, India)
Rating
[?]

Book Description Softcover. Book Condition: Brand New. .. Black & White or color International Edition. ISBN and front cover may be different, but contents are same as the US edition. Book printed in English. Territorial restrictions may be printed on the book. GET IT FAST within 3-5 business days by DHL/FedEx/Aramex and tracking number will be uploaded into your order page within 24-48 hours. Kindly provide day time phone number in order to ensure smooth delivery. No shipping to PO BOX, APO, FPO addresses. 100% Customer satisfaction guaranteed!. . Bookseller Inventory # UBS03768

More Information About This Seller | Ask Bookseller a Question

Buy New
18.55
Convert Currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

10.

Rich Schiesser
ISBN 10: 0137025068 ISBN 13: 9780137025060
New Paperback Quantity Available: 2
International Edition
Seller
ZerichSpace
(antioch, CA, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. New condition. Softcover book, 2nd Edition. (Read Description Before Buying), This is an international Edition. Black and White Book. ISBN or covers May Be Different From US Edition. Book may have Restricted Sales Disclaimer Wordings printed on cover. Books May Be Shipped From Overseas as per stock status. Bookseller Inventory # 761026

More Information About This Seller | Ask Bookseller a Question

Buy New
15.56
Convert Currency

Add to Basket

Shipping: 3.06
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book