Items related to Success With The Gentle Art Of Verbal Self-Defense

Success With The Gentle Art Of Verbal Self-Defense - Softcover

 
9780136885818: Success With The Gentle Art Of Verbal Self-Defense
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This book, the fourth in the famous "Gentle Art" series, continues and extends the revolutionary system of language behavior. It focuses specifically on the communications skills required of executives and professionals.

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Synopsis:
Demonstrates how to identify, avoid, and defuse verbal attacks, tells how to handle irate customers and manipulative bosses, and describes techniques for improving communication.

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  • PublisherImprint Unknown
  • Publication date2000
  • ISBN 10 0136885810
  • ISBN 13 9780136885818
  • BindingPaperback
  • Edition number1
  • Number of pages300
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9780136885733: Success with the Gentle Art of Verbal Self-Defense

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ISBN 10:  ISBN 13:  9780136885733
Publisher: Prentice Hall, 1989
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