Fundamentals of Quality Control and Improvement (2nd Edition)

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9780136450863: Fundamentals of Quality Control and Improvement (2nd Edition)

Rooted in a statistics, this straightforward book presents real-world applications of quality control. Incorporating modern ideas, methods, and philosophies into total quality management, it focuses on the statistical process control and related subjects, such as achieving product and process quality through experimental design. With examples to demonstrate applications, this book presents foundations of modern quality control and improvements applicable to manufacturing and service industries. It also presents principles of acceptance sampling and reliability to provide a complete reference. The second edition of Fundamentals of Quality Control and Improvement has been revised to include a new chapter on quality management practices, tools, and standards, new material on the average run length and standardized control charts for variables, and an expanded discussion on process capability that includes the Taguchi capability index capability ratio. Profiles of Baldridge Award winners demonstrate best-business practices and performance achievements. It also integrates software applications throughout, including EXCEL, SAS, and MINITAB. A valuable reference book for any professional responsible for quality control management in a manufacturing or service business.

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About the Author:

Dr. Amit Mitra is Associate Dean in the College of Business and Professor in the Department of Management at Auburn University. His research interests are in the areas of quality assurance, quality management, regression analysis, warranty analysis, applied statistics, and multicriteria modeling. Dr. Mitra has published numerous articles, some of which have appeared in journals such as Management Science, Decision Sciences, Journal of the American Statistical Association, International Journal of Production Research, Journal of the Operational Research Society, American Journal of Mathematical and Management Sciences, European Journal of Operational Research, IEEE Transactions on Engineering Management, Computers and Operations Research, IEEE Transactions on Reliability, Quality Engineering, and International Journal of Quality and Reliability Management. Dr. Mitra is also the author of the book titled, Fundamentals of Quality Control and Improvement , Second Edition, Prentice Hall, Upper Saddle River, New Jersey, 1998, which is used both nationally and internationally. He has conducted short courses for professionals in Total Quality Management, Quality Assurance, Statistical Process Control, and Design of Experiments, and has also assisted with implementation of statistical process control in industries. Dr. Mitra is listed in several national and international biographical listings, among which are: Who's Who in the South and Southwest, Personalities of America, Men of Achievement, Who's Who of Emerging Leaders in America, and Who's Who in American Education

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Mitra, Amitava
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Mitra, Amitava
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