Training in Interpersonal Skills: TIPS for Managing People at Work (2nd Edition)

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9780134358277: Training in Interpersonal Skills: TIPS for Managing People at Work (2nd Edition)

Designed to supplement courses in organizational behavior, principles of management, human resource management, human relations, supervision and applied psychology. The only text available devoted exclusively to the development of interpersonal skills, this completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.

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The only text available devoted exclusively to the development of interpersonal skills, this completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.

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The only book available devoted exclusively to the development of interpersonal skills, this completely self-contained program provides an action-oriented approach in which readers actually practice skills behavior. Centered around twelve key interpersonal skills and discussion of the concepts underlying each skill. Contains skills modules on coaching, team building, negotiation, interviewing, and empowering people. Organizes chapters around the ten-step TIPS learning model based on social-learning theory.

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Robbins, Stephen; Hunsaker, Phillip L.
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Stephen Robbins, Phillip L. Hunsaker
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