Offers advice on how to handle high staff turnover, office romances, tardiness, stress, substance abuse, and missed deadlines
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Synopsis:
This work advises managers on how to deal with the whole range of tough, day-to-day supervisory problems that involve people. It provides guidelines for dealing with 125 typical people management problems, offering suggestions about likely causes and step-by-step solutions. The book also addresses performance problems, discipline, attitude problems, relationships, workers who challenge authority, problems with ones' own boss and ethical questions. Sample dialogues which have been proven to be effective are also featured.
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