Score!: A Better Way to Do Busine$$: Moving from Conflict to Collaboration

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9780131435261: Score!: A Better Way to Do Busine$$: Moving from Conflict to Collaboration

To maximize long term profits, companies and their managers must focus more on win/win collaboration with business partners rather than using coercion and adversarial tactics to force compliance. Stallkamp pioneered new strategies for collaboration as President of Chrysler Corporation. His breakthrough strategy (SCORE--Supplier Cost Reduction Effort)turned Chrysler around and into the world's most profitable automaker. Organizations ranging from Dell Computer to the U.S. Air Force are now profiting from the lessons they learned from Chrysler. Stallkamp offers a complete blueprint for deploying strategic collaboration with suppliers, customers, and employees. Learn how Stallkamp overcame the pitfalls and cultural obstacles.  Stallkamp reveals detailed metrics that demonstrate the remarkable cost and quality improvements strategic collaboration makes possible. Stallkamp's proven techniques address strategy, communication, leadership, measurement, information sharing, responsibility sharing, and more. Simply put, this is everything needed to establish collaborative relationships that drive unprecedented business value.

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From the Back Cover:

"I have two heroes in the field of supply chain management- Michael Dell and Tom Stallkamp. This book, SCORE, will enable Thomas Stallkamp's innovations to become as widely known as Michael Dell's. They are certainly as powerful. Thomas's insights into win-win supply chain relationships and in innovation through collaboration are among the most important in the field. Read this book to learn from the master."
Charles H. Fine, Professor, MIT Sloan School of Management, and author of Clockspeed
"Thomas Stallkamp's SCORE program at Chrysler was a winner in every way. Chrysler became the auto supplier's preferred customer—reaping the best ideas—and simultaneously became a powerful profits machine. It was stunning."
Peter Brown, VP and Associate Publisher, Automotive News Group, Crain Communications
"Thomas Stallkamp uses his experience to demonstrate that competition and cooperation are not polar opposites. They must, in fact, be put together in new ways if business success is to be achieved."
Lester C. Thurow, Dean Emeritus, MIT Sloan School of Management, and author of Fortune Favors the Bold
Strategic collaboration- today's best route to long-term profitability
Using strategic collaboration, Thomas T. Stallkamp helped transform Chrysler into the most profitable company in its industry. In SCORE!, Stallkamp reveals how he did it-and shows how you can do it, too.
Includes never-before-published metrics on the business value of collaboration
To maximize long-term profits, companies and their managers must focus more on win/win collaboration with business partners, rather than using coercion and adversarial tactics to force compliance. Stallkamp pioneered new strategies for collaboration as President of Chrysler Corporation. His breakthrough strategy (SCORE—Supplier Cost Reduction Effort) turned Chrysler around and into the world's most-profitable automaker. Organizations ranging from Dell Computer to the U.S. Air Force are now profiting from the lessons they learned from Chrysler. Stallkamp offers a complete blueprint for deploying strategic collaboration with suppliers, customers, and employees. Learn how Stallkamp made it work at Chrysler—and how he overcame the pitfalls and cultural obstacles that stood in the way. Simply put, this is everything you need to establish collaborative relationships that drive unprecedented business value.
Why "adversarial commerce" no longer works
How coercive relationships drive up costs and drive out innovation
Implementing strategic collaboration, one step at a time
Practical solutions for working with suppliers, customers, and even employees
Chrysler's SCORE program- powerful results, powerful lessons
How strategic collaboration drove massive cost and quality improvements at Chrysler
Information is power- share it
Why information must be shared, and how to overcome the resistance to doing so
Why there's nothing "soft" about collaboration
© Copyright Pearson Education. All rights reserved.

About the Author:

THOMAS T. STALLKAMP is Founder/Principal of Collaboration Management, a private consultancy specializing in helping businesses implement collaboration; and Industrial Partner at Ripplewood Holdings, LLC, a NY-based private equity firm.

Formerly CEO/Chairman of MSX International, he is best known as former Vice Chairman of DaimlerChrysler. During almost 20 years at Chrysler Corporation, Stallkamp helped lead the company to new stability and growth in the uncommonly competitive automotive industry. As President there, his supplier partnership strategies drove major improvements in both quality and cost, helping make Chrysler the world's most-profitable automaker.

Stallkamp serves on several corporate boards and on the advisory board of Georgetown University's McDonough School of Business, and on the faculty at Babson College's Graduate Entrepreneurship Center.


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