Hospitality Operations: Careers in the World's Greatest Industry

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9780131407770: Hospitality Operations: Careers in the World's Greatest Industry

Written for those considering a career in the travel/tourism industry, this book helps them decide if they do want to work within the industry. Exploring the diverse world of the hospitality industry and its segments, this user-friendly book is well organized to facilitate learning. Chapter learning objectives, Feedback from the Real World, and Glossary sections; several hundred photo images, Challenges, ¿Master Your Knowledge¿ sections, ¿Learn from the Internet¿, and a comprehensive supplements package make this book helpful in facilitating learning. Answers questions such as: What segment(s) is/are of most interest? How do I discover career opportunities? How do I get my first professional position in the industry? How do I plan a longer-term career? What are tactics to help assure success within my career? Do I want to work for myself (be an entrepreneur) or for someone else (be an intrapreneur)? Do I want to work domestically or in a position elsewhere in the global hospitality industry (or both)? For those considering a career in the travel/tourism industry or professionals already working in the industry.

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From the Back Cover:

Hospitality Operations: Careers in the World's Greatest Industry is specially designed to help students learn about the hospitality and tourism industry worldwide. Part I provides an overview, explains service as a "common denominator" of all organizations that operate within it, and explores basic management principles. Subsequent parts describe managing challenges within lodging, commercial and noncommercial foodservices, meetings and special events, and sports and recreational organizations. The final part explores how to obtain and succeed in one's first professional position and how to evaluate important choices as one's career evolves.

Each chapter provides:
  • A "Feedback from the Real World" feature that begins with questions for students. An industry expert responds to those questions at the end of the chapter.
  • Learning objectives for each chapter that are stated at the beginning of the chapter, helping readers focus on the most important information they will be reading.
  • Key word definitions at the points where they appear.
  • Numerous figures, anecdotal information, and graphics.
  • Color photos that highlight industry features and scenarios.
  • Hospitality Leader Profiles that provide advice from professionals working in the industry.
  • Master Your Knowledge features that give the student questions based on topics covered in the chapter.
  • Learn from the Internet exercises that act as a learning laboratory.
  • An end-of-chapter glossary of key hospitality terms, listing all key words defined throughout the chapter.

This textbook includes definitions for approximately 600 terms, more than 1,300 website addresses, and 350 color photos. Students have access to the text's companion website for glossary term quizzes and PowerPoint presentations. Numerous supplemental materials are also available for the instructor's use.

About the Author:

Jack D. Ninemeier, Ph.D., is a Professor in The School of Hospitality Business at Michigan State University.

Joe Perdue, CCM, is an Associate Professor in the William F Harrah College of Hotel Administration at the University of Nevada, Las Vegas, and is the Academic Advisor for the Club Managers Association of America.

"About this title" may belong to another edition of this title.

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