This guide and reference is designed for anyone who is responsible for writing software documentation for computer users. The focus throughout is on the writing - not the production - of software manuals, and does not assume knowledge of any specific computer. It covers topics such as types of manuals; writing the first draft; style; graphic elements; rewriting and editing; writing the appendices, glossary and index; testing the manual; and online documentation, as well as examples of bad writing and layout with suggested improvements.
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