Synopsis
Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management
"synopsis" may belong to another edition of this title.
Synopsis
This volume provides a practical approach to some of the most commonly asked questions in relation to quality management: how do we start?, and how do we do it? The text follows a fictional character, Chuck Champion, a typical American manager, as he wakes up to the need for Quality Management, and succeeds by studying and integrating the theory of quality management and applicable techniques. It presents an integrated model based on Deming's theory of management and Japanese Total Quality Control. Three world case studies are incorporated into the discussion, highlighting Xerox, Toyota Forklift and Florida Power and Light.
"About this title" may belong to another edition of this title.
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Total Quality Management in Action
Seller: Wonder Book, Frederick, MD, U.S.A.
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Condition: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # N12R-01130
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Total Quality Management in Action
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Total Quality Management in Action
Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 41387781-6
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Total Quality Management In Action
Seller: Jonathan Grobe Books, Deep River, IA, U.S.A.
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Hardcover. Condition: Good. Dust Jacket Condition: Very Good. Some markings; 266 pages. Seller Inventory # 38495
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Total Quality Management in Action
Published by
Prentice Hall Trade, U.S.A., 1994
ISBN 10: 0131386034
ISBN 13: 9780131386037
Used
Hardcover
First Edition
Seller: Gene The Book Peddler, Winchester, NH, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Fine. Dust Jacket Condition: As New. First Edition. book is tight with no markings, previous owners name stamped on title page and page edges, nice copy. Seller Inventory # 023368
Stock Image
Total Quality Management in Action
Published by
Prentice Hall Trade, New York, N.Y., USA, 1994
ISBN 10: 0131386034
ISBN 13: 9780131386037
Used
Hardcover
First Edition
Seller: rarefirsts, Charlotte Hall, MD, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Fine. Dust Jacket Condition: Near Fine. 1st Edition. First Edition, with correct number line sequence, no writing, marks, underlining, or bookplates. No remainder marks. Spine is tight and crisp. Boards are flat and true and the corners are square. Dust jacket is not price-clipped with small enclosed tear on top rear dj. This collectible, " FINE" condition first edition/first printing copy is protected with a polyester archival dust jacket cover. Beautiful collectible copy. GIFT QUALITY Size: 8vo - over 7¾ - 9¾" tall. Book. Seller Inventory # 003552