For undergraduate and graduate courses in quality management, found in the department of management, operations management, marketing, or engineering.
This text is a comprehensive introduction to the field of quality management, integrating the emerging body of knowledge in the areas of quality theory, quality assurance, and quality control. The author's practical approach provides examples, allowing students to participate in and manage quality improvement in manufacturing, government, and service organizations.
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Book Description Prentice Hall, 2003. Paperback. Book Condition: Good. Sent within 24 hours. Expedited UK delivery available. International edition. Second edition. Bookseller Inventory # BBI2157535
Book Description Prentice Hall, 2003. Book Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Bookseller Inventory # 5606846
Book Description Prentice Hall, 2003. Book Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Bookseller Inventory # 5606847
Book Description Pearson Education-heineman, uk, 2003. Soft cover. Book Condition: Fair. reasonable condition might have all the dirt, stains and blemishes that you associate with age in books, intact-ex library. Bookseller Inventory # 013044