This unique, engaging “hands-on” guide helps managers and supervisors effectively manage and supervise people. The book is designed to provide leaders in the workplace with a quick and practical tool for working smarter, not harder. A three-part organization focuses on the knowledge required for effective supervision, contains chapters addressing practical skills for supervisors to use on the job, details job search strategies, and explores how to actually be a supervisor in the real-world.. For practicing managers and supervisors who want to successfully lead into the twenty-first century.
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Supervision Skills for the Service Industry: How to Do It is a practical guide for managers, supervisors, or students aspiring to work in the service business. This book is organized into three parts:
D. V. Tesone, Ph.D., is an Assistant Professor of Hospitality Technology in the Rosen School of Hospitality Management at the University of Central Florida. In addition to his work as an academician, Dr. Tesone has more than twenty years of hands-on experience in hotels, resorts, country clubs, restaurants, nightclubs and casinos.
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Book Description Prentice Hall, 2004. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P110131100955
Book Description Prentice Hall, 2004. Paperback. Book Condition: New. Bookseller Inventory # DADAX0131100955