This is the 12th edition of the survey compiled by the British Retail Consortium, with data on retail crime and trends in retail crime in the UK for the year 2004. Chapters cover a range of issues including: a summary of policy areas; case studies; crime losses; crime prevention; sectoral analysis; benchmarking; and, methodological data. Findings include that, in 2004, the total estimated cost of crime, including crime prevention, to the retail industry was GBP 2.13 billion, compared to GBP 1.96 billion in 2003; customer theft is estimated to have cost the sector GBP 589 million in 2004, a 44 per cent increase on 2003; and the value of losses attributed to staff theft has risen to GBP 498 million from GBP 282 million in 2003.
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