The police complaints system has undergone significant changes in recent years, notably the creation in 1985 of the independent Police Complaints Authority to supervise investigations of the most serious complaints. This study provides an examination and evaluation of the new system. It explores the nature and circumstances of complaints; the views and experiences of complainants, police investigators and officers complained against; the new option of "informal resolution"; the reasons behind the high withdrawal rates; the role of the PCA; and the scope and effectiveness of supervision, including the reactions of those who have experienced it. The researchers were granted full access to complaints files, observed PCA members at work, and interviewed samples of interested parties in three police force areas. They also conducted a nationwide survey of people who had made serious complaints. The two-year study, funded by the Home Office raises challenging questions about the aims of the system and its effectiveness in controlling police misconduct, satisfying complainants and winning the confidence of the public.
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Book Description Bookseller Inventory # mon0001564672
Book Description Stationery Office Books, 1991. Book Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Bookseller Inventory # 4770243
Book Description Stationery Office Books, 1991. Book Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Bookseller Inventory # 5608260
Book Description HMSO, London, 1991. Pbk. Book Condition: Vg-. First Edition. Library markings; cover creased & marked; 232p Size: 8vo - over 7¾" - 9¾" tall. Ex-Academic Library. Bookseller Inventory # 74331
Book Description Stationery Office Books, 1991. Paperback. Book Condition: Good. Good condition, some are ex-library and can have markings. Bookseller Inventory # GD-004-77-5368105
Book Description Stationery Office Books, 1991. Paperback. Book Condition: Very Good. Very good. Bookseller Inventory # HH-004-77-5368105