Service offerings and agreements ITIL 2011 intermediate capability handbook (single copy): Itil Intermediate Capability Handbook - Softcover

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9780113314492: Service offerings and agreements ITIL 2011 intermediate capability handbook (single copy): Itil Intermediate Capability Handbook

Softcover

ISBN 10: 0113314493 ISBN 13: 9780113314492

Publisher: Stationery Office, 2014

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.

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PublisherStationery Office
Publication date2014
ISBN 10 0113314493
ISBN 13 9780113314492
BindingPaperback
Number of pages192

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Service Offerings and Agreements: ITIL 2011 Intermediate Capability Handbook (ITIL v3 Intermediate Capability)

itSMF UK

Published by TSO, The Stationery Office (2014)

ISBN 10: 0113314493 ISBN 13: 9780113314492

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