Items related to Collaborative Consulting: Service Management Scenarios
Collaborative Consulting This publication is a guide to IT service management consulting. It is distillation of experience in service management with ITIL that should help practitioners, consultants and managers gain insight on how to approach service management engagements. The publication embeds ITIL best-practice advice with scenarios derived from practical experience, to illustrate approaches and negotiate possible p... Full description
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- PublisherStationery Office Books
- Publication date2013
- ISBN 10 0113313918
- ISBN 13 9780113313914
- BindingPaperback
- Number of pages151
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