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The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements. 'ITIL Service Design' provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes
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- PublisherStationery Office
- Publication date2012
- ISBN 10 0113313667
- ISBN 13 9780113313662
- BindingPaperback
- Edition number2
- Number of pages129
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