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The publication is endorsed by APM Group, the official ITIL Accreditor and is suitable for those taking the foundation exam. It provides an overview of the purpose, objectives and format of the examination. The title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam and the Version 2 to Version 3 Bridging Exam.
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From the Back Cover:
This publication, 'Passing your ITIL Foundation Exam - 2nd Edition' is endorsed by APM Group, the official ITIL Accreditor, and is suitable for those taking the foundation exam. It has been updated in line with the new 2009 syllabus. This publication provides an overview of the purpose, objectives and format of the examination. It offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam and the Version 2 to Version 3 Bridging Exam.
About the Author:
Christian F Nissen
"About this title" may belong to another edition of this title.
- PublisherStationery Office
- Publication date2009
- ISBN 10 0113312067
- ISBN 13 9780113312061
- BindingPaperback
- Edition number2
- Number of pages196
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PASSING YOUR ITIL FOUNDATION EXA
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