This book presents the latest syllabus and ITIL content from a learning perspective, for use with the ITIL foundation exam. It contains practical advice for candidates and offers an overview of the purpose and objectives of the ITIL framework. There are sample questions throughout , along with a mock foundation exam with answers that are throughly explained and referenced to aid the learning process.
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Suitable for those taking ITIL[registered] Foundation Exam, this title provides an overview of the purpose, objectives and format of the examination. It offers an introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the exam and the Version 2 to Version 3 Bridging Exam.About the Author:
Christian F Nissen
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Book Description The Stationery Office, 2009. Paperback. Book Condition: New. Bookseller Inventory # P110113312067
Book Description The Stationery Office. PAPERBACK. Book Condition: New. 0113312067 New Condition. Bookseller Inventory # NEW6.0039627
Book Description The Stationery Office, 2009. Paperback. Book Condition: New. 2. Bookseller Inventory # DADAX0113312067