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Synopsis
This book presents the latest syllabus and ITIL content from a learning perspective, for use with the ITIL foundation exam. It contains practical advice for candidates and offers an overview of the purpose and objectives of the ITIL framework. There are sample questions throughout , along with a mock foundation exam with answers that are throughly explained and referenced to aid the learning process.
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From the Back Cover
This publication, 'Passing your ITIL Foundation Exam - 2nd Edition' is endorsed by APM Group, the official ITIL Accreditor, and is suitable for those taking the foundation exam. It has been updated in line with the new 2009 syllabus. This publication provides an overview of the purpose, objectives and format of the examination. It offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam and the Version 2 to Version 3 Bridging Exam.
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Passing your ITIL foundation exam: Study Aid from the Official Publisher of ITIL
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The Stationery Office/Tso, 2009
ISBN 10: 0113312067
ISBN 13: 9780113312061
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Passing your ITIL foundation exam
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Passing your ITIL foundation exam
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Passing Your ITIL Foundation Exam
Published by
The Stationery Office/Tso, 2009
ISBN 10: 0113312067
ISBN 13: 9780113312061
Used
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Passing Your ITIL Foundation Exam
Published by
The Stationery Office/Tso, 2009
ISBN 10: 0113312067
ISBN 13: 9780113312061
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Passing your ITIL foundation Exam
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Passing Your ITIL Foundation Exam - The ITIL Foundation Study Aid Book Office of Government Commerce
Published by
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ISBN 10: 0113312067
ISBN 13: 9780113312061
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PASSING YOUR ITIL-FOUNDATION EXAM
Published by
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ISBN 10: 0113312067
ISBN 13: 9780113312061
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