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ITIL V3 planning to implement service management - Softcover

 
9780113311095: ITIL V3 planning to implement service management
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This handbook provides advice and guidance to organisations considering implementing service management. It features a six-step process to planning service management implementation; relationships, roles, organisation & structure and enablers and blockers to successful service management.

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  • PublisherStationery Office
  • Publication date2010
  • ISBN 10 0113311095
  • ISBN 13 9780113311095
  • BindingPaperback
  • Number of pages329

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9780113312610: ITIL V3 planning to implement service management [pdf]

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ISBN 10:  011331261X ISBN 13:  9780113312610
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Published by The Stationery Office (2010)
ISBN 10: 0113311095 ISBN 13: 9780113311095
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