ITIL V3 guide to software asset management - Softcover

Rudd, Colin; Stationery Office

Softcover

ISBN 10: 0113311060 ISBN 13: 9780113311064

Publisher: Stationery Office, 2009

Synopsis

Appropriate for anyone involved in the governance, management and use of software assets within an organisation, this title, 'ITIL V3 Guide to Software Asset Management', contains a practical approach to the management of software assets. Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation. It provides readers with advice and guidance on the roles involved, together with templates and examples of some of the key documents. Including examples of a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.

About this edition

• Publisher: Stationery Office
• Publication date: 2009
• ISBN 10: 0113311060
• ISBN 13: 9780113311064
• Binding: Paperback
• Number of pages: 188