ITIL V3 guide to software asset management

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9780113311064: ITIL V3 guide to software asset management

Appropriate for anyone involved in the governance, management and use of software assets within an organisation, 'ITIL V3 Guide to Software Asset Management' contains a practical approach to the management of software assets.Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation.It provides readers with advice and guidance on the roles involved, together with templates and examples of some of the key documents. Includes examples of a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.

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ITIL V3 Guide to Software Asset Management

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Book Description TSO, United Kingdom, 2009. Paperback. Book Condition: New. 216 x 214 mm. Language: English . Brand New Book. Suitable for those involved in the governance, management and use of software assets within an organisation, this book contains a practical approach to the management of software assets. Aligned with ITIL V3 and ISO/IEC 20000, it assists with the implementation and maintenance of the Software Asset Management (SAM) processes and procedures. Bookseller Inventory # CBL9780113311064

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