ITIL Continual Service Improvement

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9780113310494: ITIL Continual Service Improvement

This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

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George Spalding; Gary Case
Published by The Stationery Office (2007)
ISBN 10: 0113310498 ISBN 13: 9780113310494
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Book Description The Stationery Office, 2007. Paperback. Book Condition: New. Bookseller Inventory # P110113310498

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George Spalding; Gary Case
Published by The Stationery Office (2007)
ISBN 10: 0113310498 ISBN 13: 9780113310494
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Book Description The Stationery Office, 2007. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0113310498

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George Spalding; Gary Case
Published by The Stationery Office (2007)
ISBN 10: 0113310498 ISBN 13: 9780113310494
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Book Description The Stationery Office, 2007. Paperback. Book Condition: New. book. Bookseller Inventory # 113310498

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George Spalding; Gary Case
ISBN 10: 0113310498 ISBN 13: 9780113310494
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Book Description 2007. Paperback. Book Condition: New. 215mm x 280mm x 13mm. Paperback. ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repea.Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 232 pages. 0.862. Bookseller Inventory # 9780113310494

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George Spalding; Gary Case
Published by The Stationery Office (2007)
ISBN 10: 0113310498 ISBN 13: 9780113310494
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Book Description The Stationery Office, 2007. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels. Bookseller Inventory # ABE_book_new_0113310498

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