This publication provides best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
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Book Description The Stationery Office. PAPERBACK. Book Condition: New. 0113310463 New. Looks like an interesting title, learn more! We provide domestic tracking upon request. We provide personalized customer service and want you to have a great experience purchasing from us. 100% satisfaction guaranteed and thank you for your consideration. Bookseller Inventory # S-0113310463
Book Description 2007. Paperback. Book Condition: New. 215mm x 280mm x 13mm. Paperback. ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Operation introduces, explains and .Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 263 pages. 1.007. Bookseller Inventory # 9780113310463
Book Description The Stationery Office, 2007. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0113310463
Book Description The Stationery Office. PAPERBACK. Book Condition: New. 0113310463 New Condition. Bookseller Inventory # NEW6.0039613
Book Description The Stationery Office, 2007. Paperback. Book Condition: New. Bookseller Inventory # P110113310463