Items related to IT Service Management Case Studies (IT Infrastructure...
Aimed at organizations involved with, or contemplating an approach to, IT service management, this is a set of ten case studies related to IT service management as contained in the IT infrastructure library. They have been selected to illustrate the solution of problems encountered when implementing certain elements of IT service management in a live situation, and reflect the different organizations who have prepared them.
"synopsis" may belong to another edition of this title.
- PublisherStationery Office Books
- Publication date1996
- ISBN 10 0113306768
- ISBN 13 9780113306763
- BindingPaperback
- Number of pages166
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IT Service Management Case Studies (IT Infrastructure Library)
Published by
Stationery Office Books
(1996)
ISBN 10: 0113306768
ISBN 13: 9780113306763
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Paperback
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Book Description Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Seller Inventory # CHL8906116
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