Synopsis
Measuring the performance of IS/IT services in business terms is essential to ensure that services deliver value for money. This publication describes an approach to measuring the business performance of IS/IT services which can be used as part of a contract covering IS/IT services.
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Performance Measurement for IS/IT Services (Market Testing IS/IT S.)
Published by
Stationery Office Books, 1993
ISBN 10: 0113306423
ISBN 13: 9780113306428
Used
Softcover
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # wbb0023959214