Essence of care 2010: benchmarks for the fundamental aspects of care, [complete]

9780113228713: Essence of care 2010: benchmarks for the fundamental aspects of care, [complete]

Essence of Care was first introduced in 2001, designed to support and address the fundamentals of care. Essence of Care 2010 is a tool to help healthcare professionals take a patient-focused and structured approach to sharing and comparing practice, which is at the heart of the 12 revised benchmarks contained in the publication. The updated Essence of Care 2010 supports and reflects a number of the themes in "Equity and excellence: liberating the NHS" (Cm. 7881, ISBN 9780101788120) and provides a suite of benchmarks to drive forward best practice in delivering the fundamentals of care and improving the experiences of people who use the services. Essence of care is essential for all front line staff in health and social care settings. This title is a complete set of all 12 benchmarks along with "How to use Essence of care 2010", which includes a description of the benchmarking tool and explains how to use the 12 benchmarks. The benchmarks and "How to use ...." are all available separately

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