Perfect Empowerment (The perfect series)

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9780099669814: Perfect Empowerment (The perfect series)

Empowerment is a business technique for improving customer and employee satisfaction. It involves responsibility and authority for decisions affecting the workplace, downwards through the organization, and its aim is that the people who are closest to the customer are enabled to deliver a higher level of customer satisfaction and enhance organizational performance. This book describes the technique, how to plan for it, leading the process, training and development, achieving empowerment through teamwork, and empowerment in action.

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Cook, Sarah; Macauley, Steve; McCaulay, Steve
Published by Arrow Books Ltd (1996)
ISBN 10: 0099669811 ISBN 13: 9780099669814
Used Softcover Quantity Available: 1
Anybook Ltd.
(Lincoln, United Kingdom)

Book Description Arrow Books Ltd, 1996. Book Condition: Fair. This book has soft covers. Ex-library, With usual stamps and markings, In fair condition, suitable as a study copy. Bookseller Inventory # 4217990

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Shipping: 4.70
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