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As well as explaining the power of 'no', the book also teaches the basic techniques of wriggling out of a request, such as buying time and saving face. From gentle let-downs to classic alibis, How To Say No Without Feeling Guilty contains (often hilarious) examples of how to respond to certain difficult situations. For example, how to say no to houseguests: "I can't wait to see you, do you need recommendations on a good place to stay"; how to say no to girl scout cookies: "I've made a commitment to give up sugar"; and how to say no to noisy neighbours: "You probably didn't realize this, but when you play your bagpipes, they sound very loud in our house. (Can you practise somewhere else?)."
Authors Patti Breitman and Connie Hatch promise that once you feel comfortable and justified in saying "no" "you'll have acquired a skill that will lead to lifelong satisfaction and a more permanent sense of joy". And by the time you've finished their book, you'll be saying 'no' like a pro. So, would you like to order it? No? You must've already read it. --Christopher Kelly
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