The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer

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9780091748449: The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer

Customer care is an important issue for businesses. All customers, however long-standing, have the choice of whether or not to stay loyal. This book shows how companies can deliver first time, find out what customers want and educate customers into getting the best service for themselves.

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CARL SEWELL, PAUL B. BROWN'
Published by CENTURY, LONDON (1991)
ISBN 10: 0091748445 ISBN 13: 9780091748449
New Paperback Quantity Available: 1
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Irish Booksellers
(Rumford, ME, U.S.A.)
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Book Description CENTURY, LONDON, 1991. Paperback. Book Condition: New. book. Bookseller Inventory # 91748445

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