Items related to Complete Customer Service Letter Book

Complete Customer Service Letter Book - Hardcover

Werz, Edward W.

 
9780079116185: Complete Customer Service Letter Book
Hardcover
ISBN 10: 0079116183 ISBN 13: 9780079116185
Publisher: McGraw-Hill Inc.,US, 1992
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From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.

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  • PublisherMcGraw-Hill Inc.,US
  • Publication date1992
  • ISBN 10 0079116183
  • ISBN 13 9780079116185
  • BindingHardcover
  • Number of pages288

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9780070695894: Complete Customer Service Letter Book

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ISBN 10:  007069589X ISBN 13:  9780070695894
Publisher: McGraw-Hill Education, 1992
Softcover

  • 9780070695887: Complete Customer Service Letter Book

    McGraw..., 1992
    Hardcover

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