Complete Customer Service Letter Book

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9780079116185: Complete Customer Service Letter Book
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From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.

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9780070695894: Complete Customer Service Letter Book

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ISBN 10: 007069589X ISBN 13: 9780070695894
Publisher: McGraw-Hill Education, 1992

9780070695887: Complete Customer Service Letter Book

McGraw..., 1992

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Werz, Edward W.
ISBN 10: 0079116183 ISBN 13: 9780079116185
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