Items related to Quality Improvement Tools & Techniques
This comprehensive text covers the important quality-improvement tools and techniques. It intentionally avoids too much maths and statistics, couching everything in simple language. The statistical tools are fitted into the improvement context, using a simple case example that shows how they all relate. The reader thus learns both how the tools work and when to use them.
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- PublisherMcGraw-Hill
- Publication date1994
- ISBN 10 0078527260
- ISBN 13 9780078527265
- BindingHardcover
- Number of pages326
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