Structured round the EDICT model, this book focuses on how to use personal skills in order to influence others over whom we may or may not have direct authority. It takes a practical approach, featuring real-life anecdotes, case studies, exercises and techniques.
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Book Description McGraw-Hill Publishing Co., 1995. Hardcover. Book Condition: Good. Good condition is defined as: a copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Most items will be dispatched the same or the next working day. Bookseller Inventory # mon0003413405
Book Description McGraw-Hill Publishing Co., 1995. Hardcover. Book Condition: Good. Usual signs of a well read book but good overall condition. May not look good on your bookcase after reading and probably not suitable as a present unless hard to find elsewhere SECURE DAILY POSTING FROM UK. 30 DAY GUARANTEE. Bookseller Inventory # mon0001925249
Book Description McGraw-Hill Publishing Co. 01/09/1995, 1995. Book Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Bookseller Inventory # 7719-9780077091316
Book Description McGraw-Hill Publishing Co. 01/09/1995, 1995. Book Condition: used-good. - GREAT BOOK IN GOOD OR BETTER CONDITION, NORMALLY SENT SAME DAY FROM WAREHOUSE. Bookseller Inventory # 9053-9780077091316
Book Description McGraw-Hill Publishing Co. 01/09/1995, 1995. Book Condition: Good. Will be shipped promptly from UK warehouse. Book is in good condition with no missing pages, no damage or soiling and tight spine. There may be some dog-eared pages showing previous use but overall a great book. Bookseller Inventory # 9053-9780077091316
Book Description Paperback. Book Condition: Fair. Bookseller Inventory # TT01236662B
Book Description McGraw-Hill Publishing Co., 1995. Hardcover. Book Condition: Acceptable. EXCELLENT value for money and ready for dispatch. Delivery normally within 3/4 days. Our reputation is built on our Speedy Delivery Service and our Customer Service Team. Bookseller Inventory # mon0003571040
Book Description Book Condition: Good. Book Condition: Good. Bookseller Inventory # 97800770913164.0
Book Description Book Condition: Very Good. Book Condition: Very Good. Bookseller Inventory # 97800770913163.0
Book Description Mcgraw Hill Book Co Ltd. Hardcover. Book Condition: Fine. 0077091310 UK BASED SELLER - SHIPS DAILY. Bookseller Inventory # E0048686