Personal and Organizational Transformations: The True Challenge of Continual Quality Improvement (McGraw-Hill Developing Organizations)

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9780077078348: Personal and Organizational Transformations: The True Challenge of Continual Quality Improvement (McGraw-Hill Developing Organizations)

Examines the issue of how to transform a company, suggesting that individuals must change for the company to do likewise; that change cannot happen overnight; and that qualities such as continual questioning are the essence of managing a transforming organization.

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