This text emphasizes integrated marketing communications and focuses on customer loyalty and cross-functional teams, as well as full integration of the Internet. Each chapter opens with an Internet home page of a company, such as Kodak, and discusses how that site is being used to market the company. At the end of each chapter there is an Internet exercise and the text includes global cases, boxed features on using technology, earning customer loyalty and being entrepreneurial.
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Bill Bearden (Ph.D., University of South Carolina) is the NationsBank Professor of Business Administration at the University of South Carolina. Bill has won numerous teaching awards and is on the Editorial Review Boards of numerous journals. His research interests include marketing research and consumer behavior.
Tom Ingram (Ph.D., Georgia State) is Department Chair and Professor of Marketing at Colorado State University. Tom’s previous affiliations include the University of Memphis and the University of Kentucky. Tom has won numerous teaching and research awards, and has been published extensively in professional journals. His research interests include selling and sales management.
Buddy LaForge (DBA, University of Tennessee) is the Brown-Forman Professor of Marketing at the University of Louisville. He is the founding editor of the Marketing Education Review. His work has also been extensively published in journals, and he serves on many boards and advisory councils. His research interests include marketing education and sales management.
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Book Description Irwin Professional Pub, 2003. Paperback. Book Condition: New. 4th. Bookseller Inventory # DADAX0072539097
Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97800725390971.0
Book Description Irwin Professional Pub, 2003. Paperback. Book Condition: New. book. Bookseller Inventory # 0072539097
Book Description Irwin Professional Pub, 2003. Paperback. Book Condition: New. New item. Bookseller Inventory # QX-004-79-0830000