Organizational Behavior knowledge is for everyone and not just traditional managers. The new reality is that people in organizations - sales representatives, accountants, technicians, nurses, etc. - are assuming more responsibilities as companies remove layers of bureaucracy and give teams more autonomy over their work. McShane/VonGlinow's "Organizational Behavior, 2/e" helps every employee make sense of organizational behavior and gives him or her the tools to work more effectively within organizations. McShane/VonGlinow's "Organizational Behavior" text helps students understand and influence behavior in organizations by showing the connection between contemporary OB theories and actual events in organizations. This theory-practice link relies on real life examples to help students understand OB concepts. Anecdotes and stories effectively communicate the relevance and excitement of OB by bringing abstract concepts closer to reality. The new and improved 2nd Edition features such hot topic areas as: workplace bullying, adaptive cultures, personal career development, further developments on appreciative inquiry, executive coaching, drum circles, a new model of active listening, and workplace romance plus many more.
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Steven L. McShane is Professor and Director of Graduate Programs in SFU's Faculty of Business Administration. He is a Past President of the Administrative Sciences Association of Canada, has been Organizational Behaviour Division Chair in that association, and was recently a visiting scholar at the University of Western Australia. Along with writing Canadian Orgaizational Behaviour, 3rd ed., Steve has published numerous research articles on wrongful dismissal, pay equity, business media representativeness, labour union participation, and related topics. Steve is also a frequent commentator in the media on organizational behaviour and human resource management issues. Steve earned his Ph.D. at Michigan State University, a Master of Industrial Relations from the University of Toronto, and a Bachelor of Arts from Queen's University.
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