Interpersonal Conflict

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9780072312539: Interpersonal Conflict

Written for the Interpersonal Conflict or Conflict Management course, this textbook examines the central principles of effective conflict management in all types of contexts - from romantic relationships to the workplace. With its combination of up-to-date research and examples, students will have both a theoretical and a practical foundation in conflict management.

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From the Publisher:

"Views on Conflict,' found in Chapter 1, has been expanded to examine both common and alternative assumptions that guide people in their behavior.
In Chapter 2 "Nature" a new section on strong emotion and its central effects on conflict interaction has been added. Also, an extensive treatment of emotion hs been integrated into every chapter.
An expanded treatment on sharing power and its effects on given relationships is examined in Chapter 4, "Power."
The strong focus on the influences of culture and gender on communication is examined throughout the text.
Every edition stays current and up to date with reports on the latest research.
Case Studies boxes throughout the text emphasize points in the chapter.
Chapter 10, "Transcending Transgression: Forgiveness and Reconciliation," is new. It covers an area of growing interest in Interpersonal Conflict.

About the Author:

Wm. Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager. Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

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Wilmot, William W.; Hocker, Joyce L.
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