How To Be a Successful Technical Trainer: Core Skills for Instructor Certification

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9780072130331: How To Be a Successful Technical Trainer: Core Skills for Instructor Certification

This work covers the 14 competencies, such as Certified Technical Trainer (CTT), Microsoft Certified Trainer (MCT) and Certified Novell Instructor (CNI), which provide successful technical training in any technical field.

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From the Back Cover:

As an expert in your technical area, you may be indispensable to those around you. But, until you become a certified trainer, you won’t earn the career or financial recognition you deserve. This one-of-a-kind guidebook is designed to help you meet the need for competent trainers in the exploding technology sector. Follow instructional principles approved by the International Board of Standards for Training Performance. In addition to providing step-by-step teaching assistance, and developing your career, this invaluable resource may also help you become a more informed technical expert!

  • Apply clearly defined and illustrated principles to your technical training regimen
  • Communicate effectively with learners of diverse background and experience
  • Convey authority while maintaining your personal style
  • Provide positive reinforcement and motivational incentives designed to reach all learners
  • Synthesize course information, personalities, and instructional media
  • Cultivate multiple training styles to meet individuated learning needs
  • Design coaching and feedback strategies, including student evaluations
  • Pace lessons appropriately to maximize information absorption
  • Determine objectives, evaluate the audience, then deliver effective presentations
  • Accommodate training certifications that recognize CTT, including Novel’s CNI, Microsoft certifications, Adobe’s ACE, Corel’s CCI, and Lotus’ CLI

About the Author:

Terrance Keys, CTT (New York, NY) is the Assistant Director of Instructional Support at SUNY Monroe Community College, where he oversees the Professional Development and Instructional Technologies/Distance Learning departments. Andrew R. Zeff (Chicago, IL) is Vice President of Zeff Training and Consulting (ZTAC, Inc.), a Microsoft Technical EducationCenter. He has over 12 years of experience as a network administrator, engineer, and Microsoft Certified Trainer. He is also a Certified Novell Instructor. He is the author of iNet+ All-in-One Certification Exam Guide.

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Terry Keys; Andrew Zeff; Terrance Keys
Published by Osborne/McGraw-Hill (2000)
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