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Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution (BUSINESS BOOKS) - Hardcover
[ Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution By ( Author ) Oct-2014 Hardcover
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About the Author:
DAVID HAMME is the managing director of Ephesus Consulting, a boutique-consulting firm that focuses on driving game-changing initiatives for its clients. Prior to founding Ephesus, he worked as a management consultant for Ernst & Young, The North Highland Company, and as an executive in Lowe's Home Improvement's $3 Billion Installation business unit. As a leader in this division at Lowe's, Hamme oversaw the strategic planning, marketing, product management, pricing, new product development, and sales functions.
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- PublisherMcGraw Hill
- Publication date2014
- ISBN 10 0071834702
- ISBN 13 9780071834704
- BindingHardcover
- Number of pages368
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Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution
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