Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases (Perfect Phrases Series)

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9780071768337: Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases (Perfect Phrases Series)

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.

Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:

  • Respond to patients’ concerns empathetically and professionally
  • Resolve confl icts with colleagues and staff members
  • Break bad news with clarity and sensitivity
  • Deal with suspected child abuse or other illegal activity
  • Disclose medical errors with honesty and tact

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Product Description:

Paperback. Pub Date: November 2011 Pages: 144 in Publisher: Mcgraw-Hill THE RIGHT PHRASE FOR EVERY SITUATION for ... EVERY TIMEIn the fast-paced environment of healthcare. Tense complicated and unpredictable interactions are a a guarantee from the Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.Perfect Phrases for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients. their families. and colleagues. It provides the most effective language to help you: Respond to patients' concerns empathetically and professionallyResolve confl icts with colleagues and staff memberseak bad news with clarity and sensitivityDeal with suspected child abuse or other illegal activityDisclose medical errors with honesty and tactMasashi ...

About the Author:

Masashi Rotte, M.D., is a physician practicing emergency medicine at Thomas Jefferson University Hospital in Philadelphia.
Bernard Lopez, M.D., M.S., is the Assistant Dean of Student Affairs and Career Counseling and Vice Chair, Academic Affairs, Department of Emergency Medicine at Jefferson Medical College.

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Book Description McGraw-Hill Education - Europe, United States, 2011. Paperback. Book Condition: New. 201 x 124 mm. Language: English . Brand New Book. The perfect quick-reference guide for handling challenging healthcare conversations articulately and professionally Perfect Phrases for Healthcare Professionals has hundreds of ready-to-use phrases for any medical situation, from speaking with angry or confused patients to explaining a diagnosis to a loved one to overriding the decision of a colleague. This streamlined guide provides hundreds of phrases to improve communication in medical situations and efficiently resolve even the most challenging conflicts. Masashi Rotte, MD, is a resident at in Emergency Medicine at Thomas Jefferson University Hospital in Philadelphia. Bernard L. Lopez, MD, MS, is the Assistant Dean of Student Affairs and Career Counseling, Vice Chair, Academic Affairs Department of Emergency Medicine at Jefferson Medical College and Attending Physician in the Department of Emergency Medicine at Thomas Jefferson University Hospital. Bookseller Inventory # AAS9780071768337

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Book Description McGraw-Hill Education - Europe, United States, 2011. Paperback. Book Condition: New. 201 x 124 mm. Language: English . Brand New Book. The perfect quick-reference guide for handling challenging healthcare conversations articulately and professionally Perfect Phrases for Healthcare Professionals has hundreds of ready-to-use phrases for any medical situation, from speaking with angry or confused patients to explaining a diagnosis to a loved one to overriding the decision of a colleague. This streamlined guide provides hundreds of phrases to improve communication in medical situations and efficiently resolve even the most challenging conflicts. Masashi Rotte, MD, is a resident at in Emergency Medicine at Thomas Jefferson University Hospital in Philadelphia. Bernard L. Lopez, MD, MS, is the Assistant Dean of Student Affairs and Career Counseling, Vice Chair, Academic Affairs Department of Emergency Medicine at Jefferson Medical College and Attending Physician in the Department of Emergency Medicine at Thomas Jefferson University Hospital. Bookseller Inventory # AAS9780071768337

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