Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series)

3.53 avg rating
( 55 ratings by GoodReads )
 
9780071756167: Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series)

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire.

Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:

  • A micromanaging supervisor
  • An underperforming employee
  • A peer's disruptive work habits
  • Unreasonable or unethical customer requests
  • Abrupt, rude, and unprofessional coworkers

"synopsis" may belong to another edition of this title.

About the Author:

Lawrence Polsky and Antoine Gerschel are managing partners at PeopleNRG, a consultancy firm in Princeton, NJ, that leads teams through change. They are the authors of Perfect Phrases for Communicating Change.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Lawrence Polsky, Antoine Gerschel
Published by McGraw-Hill Education - Europe, United States (2011)
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Paperback Quantity Available: 10
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2011. Paperback. Book Condition: New. 201 x 124 mm. Language: English . Brand New Book. THE RIGHT PHRASE FOR EVERY SITUATION .EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it s with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with: * A micromanaging supervisor * An underperforming employee * A peer s disruptive work habits * Unreasonable or unethical customer requests * Abrupt, rude, and unprofessional coworkers. Bookseller Inventory # AA39780071756167

More Information About This Seller | Ask Bookseller a Question

Buy New
7.38
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

POLSKY
Published by Mcgraw Hill Publishers
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Quantity Available: > 20
Seller
INDOO
(Avenel, NJ, U.S.A.)
Rating
[?]

Book Description Mcgraw Hill Publishers. Book Condition: New. Brand New. Bookseller Inventory # 0071756167

More Information About This Seller | Ask Bookseller a Question

Buy New
5.64
Convert Currency

Add to Basket

Shipping: 2.82
Within U.S.A.
Destination, Rates & Speeds

3.

Lawrence Polsky, Antoine Gerschel
Published by McGraw-Hill Education - Europe, United States (2011)
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Paperback Quantity Available: 10
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2011. Paperback. Book Condition: New. 201 x 124 mm. Language: English . Brand New Book. THE RIGHT PHRASE FOR EVERY SITUATION .EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it s with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with: * A micromanaging supervisor * An underperforming employee * A peer s disruptive work habits * Unreasonable or unethical customer requests * Abrupt, rude, and unprofessional coworkers. Bookseller Inventory # AA39780071756167

More Information About This Seller | Ask Bookseller a Question

Buy New
8.53
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Polsky, Lawrence
Published by McGraw-Hill Education (2011)
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Quantity Available: 12
Seller
PBShop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2011. PAP. Book Condition: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # IB-9780071756167

More Information About This Seller | Ask Bookseller a Question

Buy New
5.95
Convert Currency

Add to Basket

Shipping: 3.21
Within U.S.A.
Destination, Rates & Speeds

5.

Polsky, Lawrence
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Paperback Quantity Available: 8
Seller
BargainBookStores
(Grand Rapids, MI, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. Bookseller Inventory # 2069301

More Information About This Seller | Ask Bookseller a Question

Buy New
6.26
Convert Currency

Add to Basket

Shipping: 3.21
Within U.S.A.
Destination, Rates & Speeds

6.

Lawrence Polsky
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Paperback Quantity Available: 1
Seller
Grand Eagle Retail
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description 2011. Paperback. Book Condition: New. 128mm x 12mm x 203mm. Paperback. THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEConflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagre.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 163 pages. 0.177. Bookseller Inventory # 9780071756167

More Information About This Seller | Ask Bookseller a Question

Buy New
9.78
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

7.

Polsky, Lawrence
Published by McGraw-Hill Education (2011)
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Paperback Quantity Available: 12
Seller
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2011. Paperback. Book Condition: New. Bookseller Inventory # 0071756167

More Information About This Seller | Ask Bookseller a Question

Buy New
7.75
Convert Currency

Add to Basket

Shipping: 2.41
Within U.S.A.
Destination, Rates & Speeds

8.

Lawrence Polsky
Published by McGraw-Hill Professional 2011-07-01 (2011)
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Quantity Available: 5
Seller
Chiron Media
(Wallingford, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Professional 2011-07-01, 2011. Book Condition: New. Brand new book, sourced directly from publisher. Dispatched within 2 working days from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Bookseller Inventory # NU-ING-00775545

More Information About This Seller | Ask Bookseller a Question

Buy New
7.75
Convert Currency

Add to Basket

Shipping: 2.99
From United Kingdom to U.S.A.
Destination, Rates & Speeds

9.

Polsky, Lawrence; Gerschel, Antoine
Published by McGraw-Hill Education
ISBN 10: 0071756167 ISBN 13: 9780071756167
New PAPERBACK Quantity Available: 12
Seller
Movie Mars
(Matthews, NC, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education. PAPERBACK. Book Condition: New. 0071756167 Brand New Book. Ships from the United States. 30 Day Satisfaction Guarantee!. Bookseller Inventory # 14386704

More Information About This Seller | Ask Bookseller a Question

Buy New
7.62
Convert Currency

Add to Basket

Shipping: 3.21
Within U.S.A.
Destination, Rates & Speeds

10.

Lawrence Polsky
Published by McGraw-Hill
ISBN 10: 0071756167 ISBN 13: 9780071756167
New Paperback Quantity Available: 14
Seller
BuySomeBooks
(Las Vegas, NV, U.S.A.)
Rating
[?]

Book Description McGraw-Hill. Paperback. Book Condition: New. Paperback. 176 pages. Dimensions: 7.9in. x 4.9in. x 0.6in.THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreementand prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether its with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with: A micromanaging supervisor An underperforming employee A peers disruptive work habits Unreasonable or unethical customer requests Abrupt, rude, and unprofessional coworkers This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9780071756167

More Information About This Seller | Ask Bookseller a Question

Buy New
9.09
Convert Currency

Add to Basket

Shipping: 3.18
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book