Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series): Hundreds of Ready-To-Use Phrases for Overcoming Any Management Situation - Softcover

Runion, Meryl

Softcover

ISBN 10: 007174231X ISBN 13: 9780071742313

Publisher: McGraw-Hill Education, 2010

Synopsis

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

• Setting a tone of mutual trust and respect
• Dealing with difficult employees and delicate problems
• Conducting interviews and performance reviews
• Empowering your people
• Disciplining workers or terminating employment

About this title

About the Author:

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

About this edition

• Publisher: McGraw-Hill Education
• Publication date: 2010
• ISBN 10: 007174231X
• ISBN 13: 9780071742313
• Binding: Paperback
• Edition number: 2
• Number of pages: 208