Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions (Perfect Phrases Series)

3.73 avg rating
( 30 ratings by GoodReads )
 
9780071597326: Perfect Phrases for Dealing with Difficult Situations at Work:  Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions (Perfect Phrases Series)

This book provides the right phrase for every situation...every time. No matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of "Perfect Phrases for Dealing with Difficult People", this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you're asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you'll have the best words for every situation, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; getting credit for your project when an associate takes the praise; and deflecting a flirtatious client or coworker. Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations...when you have "Perfect Phrases."

"synopsis" may belong to another edition of this title.

From the Back Cover:

The Right Phrase for Every Situation . . . Every Time

WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of stickycircumstances with coworkers, and leave you in control. If you’re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you’ll have the best words for every situation, including:

  • Handling criticism and being heard criticizing
  • Picking up the ball when someone else has dropped it
  • Getting credit for your project when an associate takes the praise
  • Deflecting a flirtatious client or coworker

Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have “Perfect Phrases.”

About the Author:

Susan Benjamin has brought communications issues to the nation for almost 20 years. Publications from the Wall Street Journal to the Chicago Tribune have featured Susan's novel approaches while her opinion pieces on language-related issues have appeared in USA Today, the Philadelphia Inquirer, the New York Daily News, Government Executive and countless others. Her books include Words at Work, Quick and Painless Business Writing, and Instant Marketing for Almost Free.
As a consultant, she has trained countless employees on the most advantageous way of addressing difficult people and circumstances in the workplace; and has written numerous how-to sheets and style guides, as support.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Susan Benjamin
Published by McGraw-Hill Education - Europe, United States (2008)
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Paperback Quantity Available: 1
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2008. Paperback. Book Condition: New. 203 x 124 mm. Language: English . Brand New Book. This book provides the right phrase for every situation.every time. No matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People , this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you ll have the best words for every situation, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; getting credit for your project when an associate takes the praise; and deflecting a flirtatious client or coworker. Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations.when you have Perfect Phrases. Bookseller Inventory # CBL9780071597326

More Information About This Seller | Ask Bookseller a Question

Buy New
9.59
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

Susan Benjamin
Published by McGraw-Hill Education - Europe, United States (2008)
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Paperback Quantity Available: 1
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2008. Paperback. Book Condition: New. 203 x 124 mm. Language: English . Brand New Book. This book provides the right phrase for every situation.every time. No matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People , this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you ll have the best words for every situation, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; getting credit for your project when an associate takes the praise; and deflecting a flirtatious client or coworker. Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations.when you have Perfect Phrases. Bookseller Inventory # CBL9780071597326

More Information About This Seller | Ask Bookseller a Question

Buy New
10.67
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

Benjamin, Susan
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Paperback Quantity Available: > 20
Print on Demand
Seller
BargainBookStores
(Grand Rapids, MI, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. This item is printed on demand. Item doesn't include CD/DVD. Bookseller Inventory # 933100

More Information About This Seller | Ask Bookseller a Question

Buy New
7.82
Convert Currency

Add to Basket

Shipping: 3.20
Within U.S.A.
Destination, Rates & Speeds

4.

Benjamin, Susan
Published by McGraw-Hill Education (2008)
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Quantity Available: > 20
Print on Demand
Seller
PBShop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2008. PAP. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Bookseller Inventory # IQ-9780071597326

More Information About This Seller | Ask Bookseller a Question

Buy New
8.19
Convert Currency

Add to Basket

Shipping: 3.20
Within U.S.A.
Destination, Rates & Speeds

5.

Susan Benjamin
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Quantity Available: 5
Seller
Chiron Media
(Wallingford, United Kingdom)
Rating
[?]

Book Description Book Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Bookseller Inventory # NU-ING-00279560

More Information About This Seller | Ask Bookseller a Question

Buy New
9.91
Convert Currency

Add to Basket

Shipping: 2.99
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

Benjamin, Susan
Published by McGraw-Hill Education (2017)
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Paperback Quantity Available: 20
Print on Demand
Seller
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2017. Paperback. Book Condition: New. This item is printed on demand. Bookseller Inventory # 0071597328

More Information About This Seller | Ask Bookseller a Question

Buy New
11.05
Convert Currency

Add to Basket

Shipping: 2.40
Within U.S.A.
Destination, Rates & Speeds

7.

Susan Benjamin
Published by McGraw-Hill Education - Europe 2008-08-01 (2008)
ISBN 10: 0071597328 ISBN 13: 9780071597326
New paperback Quantity Available: 10
Seller
Blackwell's
(Oxford, OX, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe 2008-08-01, 2008. paperback. Book Condition: New. Bookseller Inventory # 9780071597326

More Information About This Seller | Ask Bookseller a Question

Buy New
9.60
Convert Currency

Add to Basket

Shipping: 4.50
From United Kingdom to U.S.A.
Destination, Rates & Speeds

8.

Susan Benjamin
Published by McGraw-Hill
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Paperback Quantity Available: 20
Seller
BuySomeBooks
(Las Vegas, NV, U.S.A.)
Rating
[?]

Book Description McGraw-Hill. Paperback. Book Condition: New. Paperback. 224 pages. Dimensions: 8.0in. x 4.9in. x 0.6in.This book provides the right phrase for every situation. . . every time. No matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If youre asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, youll have the best words for every situation, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; getting credit for your project when an associate takes the praise; and deflecting a flirtatious client or coworker. Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations. . . when you have Perfect Phrases. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9780071597326

More Information About This Seller | Ask Bookseller a Question

Buy New
11.53
Convert Currency

Add to Basket

Shipping: 3.17
Within U.S.A.
Destination, Rates & Speeds

9.

Susan Benjamin
Published by McGraw-Hill Professional (2008)
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Softcover Quantity Available: 1
Seller
Rating
[?]

Book Description McGraw-Hill Professional, 2008. Book Condition: New. Bookseller Inventory # L9780071597326

More Information About This Seller | Ask Bookseller a Question

Buy New
10.72
Convert Currency

Add to Basket

Shipping: 4.33
From Germany to U.S.A.
Destination, Rates & Speeds

10.

Benjamin, Susan
Published by McGraw-Hill Education (2008)
ISBN 10: 0071597328 ISBN 13: 9780071597326
New Paperback Quantity Available: 10
Seller
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2008. Paperback. Book Condition: New. Bookseller Inventory # INGM9780071597326

More Information About This Seller | Ask Bookseller a Question

Buy New
12.71
Convert Currency

Add to Basket

Shipping: 3.20
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book