Communicate Effectively (McGraw-Hill Professional Education Series)

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9780071493376: Communicate Effectively (McGraw-Hill Professional Education Series)

This hands-on, concise guide gives you 24 proven techniques for communicating clearly and managing conflicts. It features guidelines for everything from sharing information and gathering input from employees to handling disagreements to conducting results-driven meetings and presentations.

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From the Back Cover:

FIND YOUR VOICE AS A COMMUNICATOR, AND FIND YOUR WAY TO THE TOP!

Your ability to communicate on the job can make or break your career. And
thanks to Communicate Effectively, you can gain an edge in business right
now through 24 short lessons that will show you how to interact with
colleagues, managers, and others in ways that will make everyone more
productive and successful at their tasks.

No matter if you need to communicate via phone, e-mail, public speaking or
everyday conversation, this thoughtful guidebook will help you earn respect
in the workplace. You'll be able to lead your team with confidence andnd
increase your value to the organization as a consistently effective
communicator.

Through clear, concise language and a wealth of real-world examples, this
book enables you to:

Communicate effectively in any medium o Efficiently share and gather
information o Boost employee productivity and morale through casual
conversation o Inspire results-driven meetings o Discover sure-fire tips
for presentations o Solve disagreements between co-workers o Understand
'listening filters' o Develop capabilities for career growth

About the Author:

Lani Arredondo has inspired thousands of people through her training sessions and keynote speeches. Clients from a diverse range of businesses have learned from her proven and practical skills for improved performance and she has earned countless awards, including National Marketing Support Manager of the Year.

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Arredondo, Lani
ISBN 10: 0071493379 ISBN 13: 9780071493376
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Arredondo, Lani
Published by McGraw-Hill (2007)
ISBN 10: 0071493379 ISBN 13: 9780071493376
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