Internet applications - Students gain exposure to the internet in several ways: 1) The Fast Co. Online checkup feature (found in each chapter) requires students to answer questions based on a Fast Co. Article that is summarized in the text. The full article can be found on the McShane website. 2) Business Week case studies require students to visit the magazine's website to find answer to questions in the text. 3) Case updates will be posted to the McShane website enabling students to follow company trends and latest practices. All Internet applications will be designated by an icon located in the margin.
Connections 'Special chapter sections highlight how OB concepts exist in the real world. These anecdotes that help students learn and remember important chapter concepts. Theories hold the nodes of learning together, but the stories create meaning and legitimacy. See for example chapter 3's discussion of how computer programmers fulfill their needs by creating hidden 'Easter eggs' in software programs. Chapter 7's connection reveals how AARP, Sprint, Volvo and other firms go to extraordinary lengths to generate 'fun' at work.
Business Week Cases - Found at the end of each chapter, these cases, encourage students to use organizational behavior knowledge as a tool to diagnose and solve organizational problems. They also relate chapter concepts to the dynamic world of business. Students see OB concepts at work in some of the world's biggest and most successful organizations. Students are also asked to answer questions about the case. See chapter 9 - how investment firm Charles Schwab is redefining customer service in the industry by relying on teams rather than individual brokers to serve clients.
Fast Company Vignettes - Articles from this popular magazine, which focuses on revolutionary companies, relate OB concepts to the real word of business. This fast growing publication received the "1997 Launch of the Year" from Advertising Age and "1997 Startup of the Year" from AdWeek. The magazine focuses on the evolving business community, which is committed to new ways of working, competing, living and growing. The journalists write about the new workplace for people who believe in fusing tough-minded performance with sane human values. Students will be able to relate to this magazine that focuses more on dynamic people and practices in organizations. See chapter 5 'how employees at Pixar animation ('A Bug's Life') handle the stress of tight deadlines. See chapter 6 - how phenomenal success of PlayStation occurred partly because its employees lacked experience in the video game market and therefore weren't held back by preconceptions of what was possible.
Team Exercises/Experiential exercises - found in each chapter-involves students in activities where they either experience organizational behavior or practice organizational behavior knowledge in entertaining and informative ways. See chapter 8 - Trivial Pursuit game where students discover nonverbal gestures and etiquette in different cultures. Also, see chapter 16 Corporate Culture Metaphor exercise where students identify an animal, food, place, TV show, etc. to describe the culture of their college, then analyze the metaphors of several teams in a real organization
Self-Assessment Exercises-found in most chapters allow students to diagnose themselves on a variety of organizational behavior concepts. See chapter 4 - self-leadership questionnaire helps students to understand self-leadership concepts and to assess their tendencies on the six self-leadership dimensions
Cases - Each chapter includes a brief problem-oriented case that helps students to diagnose organizational issues using OB concepts. Many cases are new such as Tree Top Forest Products.
Text-ending cases - Four additional cases are included at the end of the textbook. Two are classics and two are recent additions that have been tested very successfully in class by the author like Arctic Mining Consultants.
Steven L. McShane is Winthrop Professor of Management at the University of Western Australia (UWA) Business School, where he receives high teaching ratings from students in Perth, Singapore, Manila, and other cities where UWA offers its programs. He previously taught in the business faculties at Simon Fraser University and Queens University in Canada. Steve has conducted executive programs with Nokia, Tï¿V-Sï¿D, Wesfarmers Group, Main Roads WA, McGraw-Hill, ALCOA World Alumina Australia, and many other organizations. He is also a popular visiting speaker, having given numerous invited presentations over the past four years to faculty and students in the United States, China, India, Canada, the Philippines, Malaysia, and other countries.
Steve earned his Ph.D. from Michigan State University in organizational behavior, human resource management, and labor relations. He also holds a Master of Industrial Relations from the University of Toronto, and an undergraduate degree from Queens University in Canada. Steve is a past President of the Administrative Sciences Association of Canada (the Canadian equivalent of the Academy of Management) and Director of Graduate Programs in the business faculty at Simon Fraser University.
Along with coauthoring Organizational Behavior, Sixth Edition, Steve is coauthor of M: Organizational Behavior (2012) with Mary Ann Von Glinow; Organisational Behaviour on the Pacific Rim, Third Edition (2010) with Mara Olekahns (University of Melbourne) and Tony Travaglione (Curtin University); and Canadian Organizational Behaviour, Eighth Edition (2013) with Sandra Steen (University of Regina). Steve is also coauthor of editions or translations of his organizational behavior book in China, India, Quebec, Taiwan, and Brazil. Steve has published several dozen articles and conference papers on workplace values, training transfer, organizational learning, exit-voice-loyalty, employee socialization, wrongful dismissal, media bias in business magazines, ad diverse topics.
Steve enjoys spending his leisure time swimming, body board surfing, canoeing, skiing, and traveling with his wife and two daughters.