Performance Management (Briefcase Books Series)

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9780070718661: Performance Management (Briefcase Books Series)

You can achieve performance levels once thought unattainableÐbut only when managers and workers establish clear lines of communication, and understand how their jobs contribute to the goals of both themselves and the organization. Performance Management is the comprehensive guidebook on how to establish a communication system to get top performance and value from each employee. It will show you how to conduct goals-focused performance planning meetings and performance appraisals and foster a true commitment to success within each employee. A meaningful tool for stimulating workplace cooperation, Performance Management will benefit the employee, the manager, and the organization itself.

"synopsis" may belong to another edition of this title.

From the Author:

Why Another Book On Performance Management
When I was asked to write this book, I asked myself whether the world needed yet another book on performance management and performance appraisal. There has to be hundreds if not thousands. After some thought I realized that despite all the books already out there, somehow we (in companies and organizations) weren't "getting it". I get to talk with many people in my consulting, public speaking and training work. And the story I keep hearing is consistent. Managers don't like doing performance management and appraisal and avoid it like the plague.

Employees hate performance management and appraisal with what approaches a passion. Human resources personnel spend a lot of their time "bugging" managers to get the paperwork done.

Huge (I mean huge) amounts of time, money and energy are spent either doing performance management badly, filling out forms, or avoiding it.

It's expensive. The costs are certainly in the millions.

Most of the time the investment of money and time is WASTED. What happens is a paperchase is created, where there may be lots of activity and few ood outcomes. In fact, sometimes performance management results in DESTRUCTIVE outcomes and damages productivity and workplace harmony.

Above all, my conversations and work indicated we have missed the point. We think of performance management and appraisal in the WRONG way. If truth be told we've lost our way and forgotten that performance and productivity is largely determined by PEOPLE, and that managing performance and even performance appraisals are human processes. It's about people, pure and simple. NOT forms, NOT rankings, NOT rewards, but about people and clear respectful communication that takes place within a partnership between each manager and employee.

So, I thought that, yes, the world does need yet another book on performance management and appraisal. Not because it hasn't been said before, but because we've forgotten it has been said. So I wrote this book!

Our intent (and I include my editors and the folks at McGraw-Hill and CWL Publishing) was to create a readable, yet meaty book for managers,supervisors, human resource professionals, academics and students. Writteninformally, it's an enjoyable read, but is specificenought to guide people through the process without watering down the ideas. It's meaty enough to be used in university settings.

I think we have succeeded in creating a book which is practical but not dumbed down, and a book that will be valuable to everyone in any kind of organization. Whether you have a performance management system now, whether it works or not, you will benefit from this book. It will help you refocus your energies on performance activities that will work and save you time and money!

From the Back Cover:

Proven strategies to sharpen your employees' performance and commitment.

Employee performance is a measurable asset­­one that can be managed and maximized like any other asset. Performance Management is the comprehensive guidebook on how to establish a communication system to get top performance and value from each employee, in a workplace climate designed to stimulate greater productivity from both managers and employees.

Much more than just a guidebook on post-performance evaluation, Performance Management will show you how to:

  • Conduct goals-focused performance planning meetings, then follow them up with performance appraisals based on unambiguous data
  • Foster a true commitment to success within each employee­­instead of just compliance with rules they distrust and don't understand
  • Establish programs for managers and employees to work together and build upon existing positive performance

You can achieve performance levels once thought unattainable­­but only when managers and workers establish clear lines of communication, and understand how their jobs contribute to both their own goals and the goals of the organization. Performance Management provides a meaningful tool for stimulating workplace cooperation to benefit the employee, the manager, and the organization itself.

Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:

  • Clear, concise definitions of important terms
  • Tips and tactics to help employees improve their performance
  • Strategies to minimize performance management problems
  • Practical advice to minimize your possibility of mistakes
  • Red flags for common yet avoidable performance obstacles
  • Examples of effective performance management in action
  • Procedures that make it easier to establish your performance management plan

"About this title" may belong to another edition of this title.

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